This Cookies Policy explains how HOME HEALTHCARE & PET SERVICES (“Company”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, mobile application, and related online services (collectively, the “Platform”). This policy explains what information cookies may collect, how we use that information, and your choices regarding cookie settings. By accessing or using the Platform, you consent to the use of cookies as described in this Cookies Policy. If you do not agree, you may disable cookies in your browser settings, although certain Platform features may not function properly.
 
This Cookies Policy should be read together with our Privacy Policy and Terms and Conditions.
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1. WHAT ARE COOKIES?
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Cookies are small text files stored on your device when you visit or interact with the Platform. They help improve functionality, enhance user experience, and allow certain features to operate. Cookies may collect information such as device type, browser type, preferences, and interactions with the Platform. Page 2 of 5 Cookies may be:
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• Session Cookies – deleted when you close your browser
• Persistent Cookies – stored until they expire or are deleted
• First-Party Cookies – placed directly by us
• Third-Party Cookies – placed by external service providers (e.g., analytics, payment processors.
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2. TYPES OF COOKIES WE USE
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We use the following categories of cookies on the Platform:
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a. Essential / Strictly Necessary Cookies
 
These cookies are required for the Platform to function properly. They enable core features such as account login, secure authentication, navigation, and maintaining session data. These cookies cannot be disabled through our systems.
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b. Performance and Analytics Cookies
 
These cookies collect information about how Users interact with the Platform, such as page visits, features used, and technical performance. We use this information to improve functionality, diagnose issues, and optimize the Platform experience.
 
c. Functionality Cookies
 
These cookies help the Platform remember User preferences, such as saved account details, location preferences, or previously viewed profiles. They improve convenience and personalize your experience. Page 3 of 5
 
d. Advertising and Third-Party Cookies
 
(If Applicable) Where third-party analytics or tracking tools are used, these cookies may collect limited information to improve content relevance on the Platform. We do not use cookies for behavioral advertising outside the Platform. The Company does not sell User data and does not use tracking for behavioral advertising outside the Platform.
 
e. Security and Fraud-Prevention Cookies
 
These cookies help detect harmful activity, prevent misuse, protect User accounts, and maintain the overall integrity and safety of the Platform.

3. THIRD-PARTY COOKIES AND TRACKING TECHNOLOGIES

The Platform may allow third-party service providers to set cookies or tracking technologies, including but not limited to:


• Payment processors
• Background check tools
• Analytics services (e.g., Google Analytics)
• Email or communication tools
• Cloud hosting providers

These providers may use cookies to perform services on our behalf.
We do not control third-party cookies and encourage Users to review the privacy policies of these third parties. We are not responsible for and do not control how third parties use their cookies or the data they collect.

4. HOW WE USE INFORMATION COLLECTED THROUGH COOKIES​

Information collected through cookies is used to:

• Enable and support essential Platform functionality
• Authenticate Users securely
• Remember preferences and personalize experience
• Analyze usage patterns and improve performance
• Maintain the stability and security of the Platform
• Support subscription billing and account-management features
• Provide customer support and operational enhancements

Cookies may also help us detect errors, maintain integrity, and comply with regulatory or security requirements.

5. YOUR CHOICES AND COOKIE MANAGEMENT

Most browsers allow Users to control cookies through settings, including enabling, blocking, or deleting cookies. You may adjust your settings through:

• Browser privacy settings
• Mobile device settings
• “Do Not Track” features (if supported)

Please note:

Disabling certain cookies may limit functionality or prevent access to parts of the Platform, including login, navigation, and payment features. Page 5 of 5 Users in certain jurisdictions may be presented with a cookie consent banner, allowing them to select or decline certain non-essential cookies.

6. DO-NOT-TRACK SIGNALS

At this time, the Platform does not respond to “Do-Not-Track” signals from browsers, as there is no consistent industry standard for compliance. We will update this policy if industry standards evolve.

7. UPDATES TO THIS COOKIES POLICY

We may update or modify this Cookies Policy from time to time in response to operational changes, legal requirements, or technological developments. Updated versions will be posted on the Platform, and continued use after changes take effect constitutes acceptance of the revised policy.

8. CONTACT INFORMATION

For questions regarding this Cookies Policy or how cookies are used on the Platform, please contact us using the details provided on the Platform.

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO THIS COOKIES POLICY.​